A Message to Our Customers

A Message to Our Customers,

 

Pine Trace Golf Club will be open Saturday, April 25th at 9:00 am. For the safety of our staff and guests tee times are required to be made and paid for online.  All tee times must be paid for in advance.

The safety of the employees and guests at Pine Trace Golf Club is extremely important to us. We are closely following the CDC guidelines as well as local health departments and state recommendations. We have implemented some procedures to promote the safety, health, and wellness of our employees and guests.  Thank you for adhering to these guidelines. We are happy to have you as our guest at Pine Trace Golf Club.

 

 

Scheduling Tee Times

 

  • Customers need to book tee times online. 

  • Payment for the number of players booked will be taken at that time.

  • Payment may also be taken over the phone by calling the pro shop.


On Course & Driving Range:

  • Tee Time intervals are 10 minutes.

  • There will be no ball washers, rakes, and water coolers on the golf course.

  • There will be regular sanitation of the restroom.

  • Cups will be set up so that you can easily retrieve your ball. We are asking that you not touch the flag stick. 

  • Flag sticks will be cleaned daily.

  • There will be no furniture on the driving range.

  • Driving range baskets will be sanitized regularly.

  • Range tokens will be sanitized regularly.

Golf Cart Use:

  • One cart for every two players.

  • Two riders can be in the same cart if they are in the same household. 

  • Otherwise we permit one rider and one walker per cart.

  • Social distancing is expected, including at the tee boxes and greens.

  • Pine Trace staff will thoroughly sanitize golf carts after each guest's use.

Upon Arrival:

  • Staff will not handle golf bags.

  • Check in via the pro shop will be minimal.  

  • If inside the pro shop please adhere to the following:

    • Follow taping on the floor to maintain social distancing of 6’.

    • No merchandise is to be touched, this includes golf balls.  The pro shop staff will assist you

    • If payment needs to be made, customer will swipe their own credit card.

    • NO cash transactions will take place.

Food & Beverage:

  • The Pine Trace restaurant will be closed until further notice.

  • The turn grill will be open to guests with the following restrictions.

    • Please adhere to the tape on the floor to maintain a 6’ social distance from other guest and employees.

    • No merchandise is to be touched by a guest. Pine Trace employees will assist you.

    • There will be NO cash transactions.

    • Customer will swipe his/her own credit card.

Cancellation Policy:

  • Cancellations prior to 24 hours of your tee time can be issued a rain check or full refund.

  • Cancellations from 24 to 12 hours prior to your scheduled tee time will be issued a rain check.

  • Cancellations inside of 12 hours, or a no show of your tee time will receive no refund or rain check.

  • In case of inclement weather, rain checks will be available at golf course discretion. 

 

Sincerely,

 

Michael S. Bylen

Managing Partner

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© 2020 Pine Trace Golf Club * 3600 Pine Trace Blvd. Rochester Hills, MI 48309 * Phone (248) 852-7100 * Fax (248) 299-8008 * www.pinetrace.com